Privacy Policy

1. Information We Collect

a. Personal Information

When you use our platform (website or mobile app), we may collect the following personal information:

• Name
• Email address
• Profile picture
• Delivery address(es)

b. Authentication

We use the following methods for authentication:

• Email & password login
• Google Sign-In (if available)

c. Device & Usage Information

We may collect limited device information (such as device model, browser type, or OS version) and anonymous usage statistics to improve performance and user experience of both the website and the mobile app.

d. Chat Feature Data

If you use the in-app or website chat/messaging feature, we may collect and store chat messages, timestamps, and sender IDs to enable communication between users and customer support. This data is stored securely and used solely for support and service-quality purposes.

2. How We Use Your Information

• Authenticate your account and allow secure login
• Display and manage your user profile
• Manage your shopping cart and order history
• Process checkout (including Cash on Delivery)
• Save and manage your delivery addresses
• Enable chat communication with support
• Improve our products, services, website, and mobile app

3. Data Storage & Security

Our platform uses WordPress as the main backend system. The mobile application is connected to the website using WordPress REST API.

Your personal information is stored securely in our website database (MySQL). Media files such as profile images are stored and managed through the website server and its media system.

We implement industry-standard security practices, authentication, and access controls to protect your data from unauthorized access, misuse, or loss.

4. Third-Party Services

We may use the following third-party services:

• WordPress – as the core system for user accounts, data storage, orders, and content
• Payment or notification services – as required for platform operations

These third-party services may collect information as governed by their own privacy policies.

5. User Rights

You can:

• Access or update your profile information
• Request deletion of your account by contacting support
• Request removal of any personal data stored in our systems

To exercise any of these rights, please contact us at: support@sastabazar1.com

6. Children’s Privacy & Age Eligibility

Sasta Bazar is available for all age groups. However, we recommend that children under 13 use the platform under parental supervision when providing any personal information.

We do not knowingly collect personal data from children without parental consent.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: support@sastabazar1.com